Position Summary:
The primary function of this position is to support the personal and professional development of Field team members. This position will also create and conduct a variety of training courses within HR, leadership, safety compliance, and professional development. This position is a high-functioning member of the Human Resources team and will support the development of strategic and technical training plans. This role owns work related to on-boarding, training, leadership development, and a variety of HR activities.
Essential Functions:
- Commit to FIELD’s Mission Statement, Core Values, and Fieldamentals.
- Become the SME for Field training programs, plans, materials, learning paths, and internal/external resources.
- Conduct regular assessments of Field training plans across all Centers of Excellence (COEs) to ensure consistency, application, and retention.
- Assist in the development of an overall Field Training Program for all functional areas.
- Facilitate a variety of HR-related training sessions including leadership development, coaching, compliance training, and new team leader training.
- Enhance Field technical training offerings, identify and create technical training plans specific to functional area needs.
- Support and guide the structure and development of team members in the Field Development Program.
- Enhance the technology options for facilitation of Field training materials.
- Monitor various training plans for completion, and test for competency.
- Partner with external training resources to schedule applicable webinars, Lunch & Learns, and leadership development sessions on topics of interest.
- Regularly partner with Team Leaders to discuss functional area training and development needs.
- Evaluate training and development needs for new leaders and promotions.
- Partner with Team Leaders and HR to identify high-potential team members and develop custom training plans to enhance skills for professional development.
- Identify opportunities for the Leadership Team to conduct SME training with team members on a regular basis.
- Assist HR Team with new hire onboarding, orientation sessions, and monitor completion of new hire training goals.
- Conduct regular exploratory interviews to build bench strength for future Field openings and development opportunities.
- Be the SME for LinkedIn Learning, providing regular course recommendations and hosting small group sessions to discuss topics.
- Assist with maintaining accurate team member training files, including electronic data entry into Paycor LMS.
- Assist with maintaining documentation for required Safety training.
- Assist with other HR-related duties as needed.
- May travel to other COEs to conduct in-person training as needed (10%).
Education, Skills and Experience Required:
- Bachelors degree in Business, Human Resources, or related field.
- Polite and professional manner.
- Minimum 3 years’ experience in a Training/Learning/Development position.
- Excellent communication skills – verbal and written.
- Exceptional presentation skills – verbal and creation of material.
- Excellent interpersonal skills and able to relate to team members at all levels.
- Excellent writing skills – able to create clear and concise training documents.
- Excellent organizational skills.
- Able to build positive and solid relationships with new hires, team members, and leadership team.
- Able to understand business needs and ensure training initiatives compliment business needs and strategic plan.
- Able to be successful and productive via personal initiative and motivation.
- Skilled at using MS Outlook, Word, Excel, and PowerPoint.
- Comfortable and effective communicating virtually.
Additional Skills Preferred:
- Prior experience in a Human Resources function.
- Prior experience in a leadership role.
Knowledge of OSHA standards and safety training regulations